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  HEALTHCARE ACTION ROOMTM

The fiercely competitive healthcare market is under constant pressure to reduce costs and increase patient safety. However, at the same time, it is being bombarded by ever-increasing government regulation and ever-decreasing government financial support. This convergence makes the effective use of measurement a critical imperative. 

Unfortunately, existing measurement models have not proven successful assisting in the monitoring and management of a healthcare organization's performance. As a result, the effects of the multiple strategies and initiatives that are meant to lead to an organization’s health, wealth and chocolate become reactive and their successes or failures not clearly understood.

The Healthcare Action RoomTM is as an interdependent circle of leadership and operational cockpits that are used to monitor and manage core metrics across multiple organizational dimensions (i.e., clinical, workforce, patients, partners) 


AUDIENCE Executive management, operational teams, physicians, partners, patients

RATIONAL Executives, operational teams, physicians and patients know that, 
  • "Information is hard to get, absorb, understand, share and act upon."
  • "Being reactive is a result of lack of timely actionable information."
  • "If we can’t measure it, how can we manage it effectively?"
 

OBJECTIVE Adopt common language for proactive communication and management
  • Design a conducive platform for timely, accurate and actionable conclusions based on information-at-hand
  • Provide instant information that enables proactive monitoring
  • Alert audience of threats, opportunities, and recommend key actions
  • Implement balanced set of metrics for health, wealth & chocolate 
 

ROOM TYPES There are four classes of the Healthcare Action RoomTM 
  • Executive Action RoomTM
  • Operational Action RoomTM
  • Physician Action RoomTM
  • Patient Safety RoomTM
 

FEATURES Each room is enabled with easy-to-use real-time visual cockpits: 
  • Healthy CockpitTM
  • Wealthy CockpitTM
  • Chocolate CockpitTM

Each cockpit is dedicated to a specific perspective of interest for those who desire to be Healthcare Leaders of Tomorrow. Each displays real-time information and trends about core management, safety and satisfaction metrics such as:

Healthy Metrics: inventory turns, order cycle times, % perfect order, etc.
Wealthy Metrics: % revenue from new products, satisfaction indices, etc.
Chocolate Metrics: $/minority suppliers, $/non-profit organizations, etc. 

 


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